Beyond bespoke system design and professional installation, IMPSL offers its customers reliable servicing and maintenance contracts to preserve the integrity of the system and ensure continued protection to the highest level.
Through a scheduled service and support package, you can minimise the risk of equipment failure and subsequent system downtime, while an ongoing relationship with us allows us to help identify system upgrades or new fire and security needs as they evolve.
Without professional help and advice, even a minor fault can cause a major problem, so a service and maintenance contract can provide additional reassurance around your investment – and more importantly, building user safety – into the future.
How does it work?
When agreeing the maintenance contract you’ll need, we’ll discuss your requirements so that we can select the right service and support agreement for you. Alternatively, we can work with you to build a bespoke agreement to suit your requirements. We have worked with some of our customers for over a decade, testament to the quality and reliability of our support.
For scheduled services and support, we can work around you, ensuring we’re maintaining your system to the highest standards with the minimum disruption to your day-to-day operations. An example of scheduled support could be weekly or monthly alarm testing, or annual fire door inspections to ensure doors remain compliant and fit for purpose.
For unanticipated issues, we offer a dedicated, office-based service to ensure our engineering team is available 24 / 7 / 365, or whenever our customers need us. Ours is a personalised, quick and efficient priority response service, which we can offer to locations across the UK and Ireland.
You can read more about how we work with our customers on an ongoing basis on our services case studies pages.